Privacy Policy

Summary

We are committed to respecting and protecting your privacy. This privacy notice sets out how we collect and use the personal data that you provide to us via this website, social media or in person, www.dragoon-yacht.com (our “Site”), and the online services that we offer (each a “Service” and, together with Site, and any other services we provide to you, our “Services”). It also tells you about your privacy rights and how certain laws may apply to you.

If you have any queries about this notice or how we use your personal information, please Contact Us.

 

Contents

  1. What personal data do we collect via the site?
  2. How we collect personal data
  3. How and why we use personal data
  4. Children
  5. Data security
  6. Third party links
  7. Your rights
  8. Changes to this notice or your data

 

  1. What personal data do we collect via the Services?

‘Personal data’ means any data which can be associated with you as an individual, either directly or indirectly. We collect different information depending on how you use the Services and how you interact with us.

The personal data we collect via the Services may include:

  • Identity information, such as your name.
  • Contact data, such as your address, email address, and phone number.
  • Usage data, which includes information about how you use the Services (including any charters, or other services we have provided to you). General, aggregated, demographic, and non-personal data (such as aggregated anonymous information about website usage) may be collected by us. We will also collect details of transactions or bookings for yacht requested or carried out through our Services.
  • Log-in information, such as your user name and password.
  • Payment and transaction information, including your charter and booking history, and certain other information associated with your payments. This does not include your payment card details, which you provide direct to our payment processors. We do not collect or store payment card details.
  • Technical data, such as the device you are using to access our Services, your unique device ID, your internet protocol (IP) address, browser type and version, time zone, display settings, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access the Services.

 

  • Marketing and communications data, including our communications from and with you, and your preferences in receiving notifications, marketing and other communications from us.

We do not ask you for ‘special categories’ of personal data, such as details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership or health information. However, if you choose to provide us with this information, and provide us with your explicit consent, we may retain it. We do not collect data about actual or alleged criminal offences.

 

  1. How we collect personal data

Different personal data is collected in different ways.

a) Personal data you provide to us

When you get in touch with our representative to use our Services, you will provide us with your identity, contact, and other information, and your marketing and communications preferences.

We also collect information that you provide by filling in forms (including the “Contact Us” form) on the Sites or making enquiries or bookings through our Services. This includes information provided at the time of registering to use our Services, subscribing to our service and membership information, posting material or requesting further services. We may also ask you for information when you report a problem with our Site.

When you enter your payment card details via our Services, they are provided direct to our payment processors. We do not store payment card details. You will also provide us with personal data when you correspond with us.

We also accept wire transfers and payments via cheque. When you make such payments, the personal data you may provide to us may include your name and account number (if the payment is being made by you as an individual).

b) Personal data we collect as you use our Services

As you use the Services, we will collect your technical, usage and transaction data as described above.

Some of this data is collected using cookies, beacons and similar technologies. Cookies are files with small amount of data which are sent to your browser (or device) from our Services and stored on your device.

You can find out further information about how we use cookies on the Services by reviewing our

Cookie Policy.

You can remove cookies from your computer through the settings on your browser, but be aware that this may impact your ability to make use of some features on our and other web sites. Management of cookie settings varies from one browser to another. The “Help” menu of your web browser will provide full instructions.

If you have any queries concerning your personal information or any questions on our use of the information we derive from the use of cookies on our Services, please contact us at Contact Us.

c) Personal data we obtain from third parties

We may obtain personal data such as name, contact details and booking information when processing enquiries from third party websites in order to send enquiry receipt emails as well as passing on the enquiry details to the relevant agent.

 

  1. How and why we use personal data

We will only use your information where:

a) We need the information to fulfil our contract with you or services you have asked us to provide

If we have entered into a contract to provide you with our Services, we will need your personal data in order to do so. The personal data that we use will depend on the service(s) we have agreed. For example:

  • We will use your contact details so that we can communicate with you about the Services we provide, to facilitate providing our Services to you and, and to respond to any requests, queries, issues or concerns you may have.
  • We will pass your enquiries and booking requests for the yacht onto the relevant agent.
  • If you ask us to charter dragoon yacht through a different agent, the agent will need to provide your identity and contact information to us in order to complete the charter agreement.
  • To ensure that our Site displays properly on your device.
  • To process payments made by you if you are paying for our Services via cheque or wire transfer.

b) We have a legitimate interest (reasonable business purpose) in doing so

We will use your information for our legitimate business reasons where our doing so will not unduly affect your rights.

We will use your identity, contact and usage information to keep our records up to date.

We will use your technical and usage information to:

  • provide and make improvements to our Services, system maintenance, support, reporting and hosting of data, and troubleshooting;
  • carry out research and provide such information to third parties to improve or promote the Services. No individuals can reasonably be identified or linked to any part of the information we share with third parties to improve or promote our Sites or the services we offer;
  • ensure that content from our Services is presented in the most effective manner for you and for your device;
  • ensure that our Services are secure;
  • analyse how users interact with our Services; and
  • develop new products and services.

If you subscribe to our services or are a customer, we may also use your personal data to notify you about changes to our Services or to contact you via email about service-related announcements, billing-related matters, changes to our Site, Services or policies, or other service or administrative-related matters. Please note that you cannot opt-out of such communications.

We may also use any or all of the information above to administer and manage our business in general, to detect and prevent misuse of our Services (including fraud and unauthorised payments), and to enforce our Terms and Conditions or any other contract to which we may be a party. If you feel that your interests and fundamental rights outweigh our business purposes, and that we should therefore stop processing your data, please let us know.

c) You have given us your consent

Information provided by you will be used to contact you in the future for promotional offers or new product launches. If you have used or are in the process of using our services via our online mailing list or by taking up any of our charter services, we will have the rights to use your pictures or videos in our marketing and promotion online as well as offline. Along with this we will send you updates and marketing information that you have consented to receive. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send, or by emailing us at Contact Us.

We will only ever store any ‘special categories’ of data when you have provided us with your explicit consent to this.

d) We need to comply with a legal or regulatory obligation

In certain circumstances, we may need to retain or use your personal data to comply with regulations and/or the law.

 

  1. Children

Our Services are not intended to be used by any child under the age of 18 unless accompanied by an elder.

 

  1. Data security

The safety of your personal data is of paramount important to us, and we use various technical and organisational measures to ensure that your data is secure. Although we take appropriate measures to safeguard against unauthorised disclosures of information, we cannot guarantee the security of your data.

 

  1. Third party links

Our Service may contain links to third party sites whose information practices may be different than ours. Please consult all third party sites’ privacy notices, as we have no control over information that is submitted to, or collected by, third parties.

 

  1. Your rights

You have the right to:

  • require us to rectify the personal data we hold about you, where that data is incorrect;
  • require that we restrict the processing of your personal information in certain circumstances;
  • request access to the personal data that we hold about you;
  • require that, in certain circumstances, we delete the personal information we hold about you;
  • require that we provide you with the information that we hold about you in a structured, commonly used and machine-readable format; and/or

 

  1. Changes to this notice or your data

We may amend or modify this privacy notice from time to time. We will post any revised notice on this Site, and if the changes are significant, we will notify you by email where appropriate.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

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