FAQ

Crews

  1. What do crews normally consist of?

Dragoon Yacht is accompanied by an expert crew familiar with the yacht and the waters in which it sails in. Crews can range between 6 and 15 people according to the trip and route.
Deck crew consist of captain, first mate, boson and deckhand who are responsible for navigation and sailing, tenders, preparation and operation of water toys. They also take care of the exterior of the yacht, ensuring it is well-kept at all times. There is an engineer who has the important role of ensuring the mechanics of the yacht continue to run smoothly at all times, and deal with any technical problems onboard. The interior crew normally accounts for stewardesses and chefs. These professionals are responsible for food service, drinks, bottles service, housekeeping and other general duties.

  1. Do the crew need to be tipped?

Although not mandatory, it is customary to leave a tip (gratuity) for the work of the crew at the end of a charter. Most brokers tend to recommend a tip between 5% and 15% of the charter fee depending on how satisfied you are with the service. These amounts should be given to the captain who will then allocate it to the crew.

Fees/Payment

  1. What does the charter fee account for and how are they calculated?

The charter fee includes all that is outlined in the standard terms; charter of Dragoon Yacht with all its equipment in working order; tools; stores; cleaning materials and basic consumable stores for engine room, deck, galley and cabins; laundry of ship’s linen; the crew’s wages; the insurance of the yacht for marine risk and third party claims and the insurance of the crew for employer’s liability insurance.

Basic consumable stores include filters, lubricating oil, paints, varnishes, etc. as well as standard sun lotions, soaps, shampoos, tissues, etc. The yacht’s laundry including sheets, towels, and table linens are included in the charter fee, although personal items are not specified.

  1. What do I need to secure a yacht?

In order to secure a yacht for charter, a fully signed charter agreement must be completed. 50% of the charter fee is usually required as a deposit to secure a booking, and this amount is normally payable when the charter agreement is signed.

  1. What are the payment terms?

The first payment is usually required upon the signing of the charter agreement, accounting for 50% of the charter fee. The remainder of the fee is due 14 to 7 days before commencement of the charter depending on the broker. Most payments are made via bank transfer or cash and can usually be made in your preferred currency.

  1. Am I covered by insurance?

The charter fee covers insurance of the yacht for marine risk and third party claims and the insurance of the crew for employer’s liability insurance.

General

  1. What is supplied onboard?

Full crew, waiters and bartender. All linen, towels, sun creams and basic toiletries are supplied.

  1. What do I need to bring with me?

As almost everything you need will already be onboard when you begin your charter, you only need pack very little, and the less baggage you have the better. Light clothing options are a must if you are sailing in the summer months, as well as bathing suits, athletic shoes and formal wear if intending to visit anywhere that may have a strict dress code. Remember to bring any personal items such as passports and visas, and if any of your yachting party is prone to seasickness, over the counter medications or prescriptions may be a good idea. Soft sided luggage is recommended as it usually fits in cabin compartments the easiest and is gentle on woodwork and paint.

  1. Are there set hours in which the yacht can cruise?

In general you can sail at most times of the day if weather and sight conditions allow it, and providing it doesn’t conflict with the itinerary discussed with the captain and broker too significantly.

  1. Will arrangements be made for airport pick-up?

Our company can arrange on request, to have you and your party picked up and transported to your yacht when you arrive, often by a member of crew.

  1. Are qualifications needed to use the onboard water sports equipment?

Most of the water equipment can be freely used by guests, and the crew are always on hand to assist in operation if needed. In order to use the scuba diving equipment you will need to hold an appropriate certification or be in the presence of a qualified instructor. Different countries have different requirements however so it is important to check with the crew before participating in watersport activities. A Certificate of Competency is easily obtained by arranging for an instructor to come onboard and educate guests on basic operation.

  1. How many extra guests are allowed on board?

When docked, the only real restriction is the size of the yacht. In general, a 40 meters yacht as Dragoon can host between 200 and 300 people.
But during the trip only 150 people can be allowed on board. Full licenses and safety tools are provided by the company.

  1. Can I choose the food and drink served on board?

The food onboard and the menus presented are designed around the preferences you express to our sales manager prior to the charter. We can have a chef onboard, he can prepare most meals you request with advanced notice. Alcoholic drinks are not included in the ship’s bar, but convenient packages can be provided by the company.

  1. Are children allowed on charters?

Yes, chartering a yacht can make for an excellent family vacation, with activities to entertain both children and adults. In general the crew are not responsible for their safety and behavior, although specialist careers can be employed as part of the crew if required.

  1. Are pets allowed on board?

Pets are not allowed onboard for health and safety reasons, and sea travel can be extremely uncomfortable for animals.

  1. Is smoking permitted inside?

In general smoking is permitted on the deck area but it is strictly forbidden in cabins or staterooms.

Common Questions

  1. How do I arrange a charter?

Email or phone Dragoon Yacht Company. Our experts will work with you to plan your special holiday. We will appreciate the type of charter experience you seek, the time you want to spend on board, plus the destinations that appeals to you. Together with the information you give us, and our extensive knowledge of luxury yachts and charter destinations, we will be able to prepare a proposal for your consideration.

  1. What type of vessel is Dragoon Yacht?

Recovery restyling of an Indonesian cargo vessel built entirely of iron wood and teak solid wood totally recycled or protected forests and planned activities. The project is designed only to give life to something really different from the usual yacht. The boat has been totally redesigned, giving life to a project that we like to call eco/luxury as they have been used only local materials and fine. Dragoon has been developed in such a way as to evoke mirroring and rigor, strength and elegance. Inside, six suites are designed with your comfort and home automation technology.

  1. How soon can we go? How far ahead must I book?

Dragoon Yacht Company can arrange a charter for you next week, or for next year, however, if you would like to secure a particular trip or if your holiday dates are not flexible, then it is best that you book as early as possible.

  1. Where should we charter?

Our main route start from, Mertasari Harbor in Sanur area (cute and really panoramic harbor) and it sail around Serangan and Sanur Bay.
Beyond this, we are able to arrange charters to some of the most remote place in Bali (Ex. Blue Lagoon) where it’s possible to dive and discover wonderful coral reef with thousands of fish’s species.

  1. How do I plan an itinerary?

Dragoon Yacht eliminates the guesswork for you when it comes to planning the itinerary for your private crewed yacht charter. We will consider your requirements down to the finest detail, and together with the Captain we will prepare a charter plan that meets your desires.   This includes your food and beverage preferences, and both the on-board and on-shore activities you like to enjoy, and when and where you want to go etc. Of course once you are on board your itinerary hardly can be changed but it’s still possible to have small modifications under the guidance of our Captain.

  1. Can I select the menu?

You can most definitely advise us of your food and beverage preferences for your charter. Part of our planning procedure involves you completing a detailed questionnaire to advice of your food and beverage preferences, and if there are any special dietary or medical requirements for those in your party. This allows your Crew to fully understand your requirements and to provide you the most relevant service.  All of our charter yachts’ chefs are experienced and pride themselves on the high standard of cuisine they present their guests.

  1. Can I be contacted while away?

All our charter destinations have cell/mobile phone service available. Additionally, we can provide the contact details for your charter yacht, for you to distribute to family or friends prior to your departure.

  1. What is the Captain’s responsibility?

Our Captain is professionally certificated to ensure that you have the ultimate charter experience with safety.  Crews are also trained to provide a high level of service and hospitality on board for everything from fine dining to recreation and using the water toys safely. The Captain will, when necessary, consult with you and always try to accede to your wishes; however he is ultimately responsible for the safety of the vessel and for all those on board, and he has the final call when circumstances demand it.

Do you have a question that's not listed? Please ask us here.

http://www.dragoon-yacht.com/wp-content/themes/yachtsailing